• In-stock product processing will take 3-5 days.
• Current lead times on back-order products are 10-15 business days to process and manufacture.

In the My Account section you can edit your Billing address.

https://terramoya.com/my-account/edit-address/

You can check your order status in the My Account section or by clicking on the link.

https://terramoya.com/my-account/orders/

If you added the incorrect address please update it in the My Account section, you can edit your Billing address as we use that by default.

https://terramoya.com/my-account/edit-address/

Also send us a message in the Get in touch section.

Add in your order number to assist us in finding your details.

We currently only ship within Australia and South Africa.

Yes, we ship all your items together unless it is a pre-order item alongside an existing item.

Unfortunately, we are currently an online-only store.

We try to keep everything in stock, but sometimes things happen, and we sell faster at certain times of the year, which may cause a delay.

We unfortunately don’t have a physical premises.